Rides along on every job
Show it the rooftop unit.
It finds the fault, prices the part, writes the paperwork.
Journeyman rides along with your techs, diagnosing on the job, quoting on the spot, and filing everything before the truck door shuts. More first-visit fixes. No after-hours office work.
RTU-07 · Cooling call
Carrier 48TC rooftop unit
Short-cycles and trips on high head pressure ten minutes into every run.
Field readout
Pick a trade. Watch a job run.
No two shops run alike. That's the point. But every Journeyman job has the same shape: the tech works, and everything around the work handles itself.
RTU-07 · Cooling call
Carrier 48TC rooftop unit
Symptom: Short-cycles and trips on high head pressure ten minutes into every run.
Waiting to start…
Office work left tonight: none.
One visit in the field.
Zero hours at the desk.
On the job: what your techs gain
See the unit
Point a camera, speak the symptom. Journeyman reads nameplates, fault codes, and gauges, then pulls the right manual for that exact machine.
Get the answer
Fault paths grounded in real service manuals and your shop's own job history. Not forum guesses.
Fix it once
Step-by-step repair plans with the specs, checks, and torque values in hand. First visits end with fixed equipment.
Never work alone
Your newest tech walks in with thirty years of fixes behind them. Your best tech stops being a bottleneck.
Back at the office: work that stops existing
Typing up job notes
→ written while the tech works
Building quotes and estimates
→ drafted before the tech leaves the site
Hunting down parts and suppliers
→ sourced and priced during the diagnosis
Filing invoices and warranty claims
→ filed the moment the job closes
The paperwork doesn't move to the evening. It disappears.
How we deploy
We build it into your operation.
Journeyman isn't a login we hand you. Every deployment starts with our team inside yours.
01
Embed
Our engineers ride with your techs and sit with your dispatchers. We learn how your jobs actually run, not how software thinks they should.
02
Mold
We shape Journeyman around your workflows, your equipment, your paperwork. Elevator callbacks don't look like compressor swaps, and they shouldn't.
03
Scale
Roll out to every truck. Every job it runs makes it sharper: your shop's know-how compounding instead of retiring.
Why now
The trades are losing their masters faster than they can make new ones.
Every retirement walks decades of fixes out the door. The work keeps arriving; the apprentices ramp slower than the backlog grows. Journeyman captures how your best techs work and puts it in every truck, so the next generation starts where the last one left off, instead of starting over.
Outcome
Every tech performs like your best tech
Outcome
Every job documents itself
Outcome
Every fix makes the next one faster
Ready when you are
See it run on your jobs.
Thirty minutes. Bring your hairiest service call, the one that ate three visits and still came back.
or write us at robert@motherboardlabs.com